Privacy Policy
Website Hug LLC Privacy Policy Last updated: May 22, 2025
Website Hug LLC (“Company,” “we,” “us” or “our”) operates https://websitehug.com/ and provides subscription-based website design and sales-funnel design services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using our Services, you consent to the practices described herein.
1. Information We Collect
1.1 Information You Provide
Account & Contact Data: Name, email address, billing address, phone number, and payment information when you subscribe or update your account. Content & Materials: Any logos, images, text, or other materials you upload or submit for design work. Communications: Your feedback, support requests, survey responses, and any other correspondence with us.
1.2 Information Collected Automatically
Usage Data: Pages visited, features used, session duration, referring URLs, IP addresses, and browser/device details. Cookies & Tracking: Session cookies, persistent cookies, web beacons, local storage, and similar technologies to recognize your device and preferences.
1.3 Information from Third Parties
Analytics Providers: Google Analytics, Mixpanel, or similar services for website performance and usage metrics. Advertising Partners: If you interact with ads or retargeting campaigns, for ad measurement and optimization.
2. How We Use Your Information
Provide & Improve Services: Account setup, billing, customer support, and service customization. Communicate: Send transactional emails (e.g., confirmations, receipts), newsletters, updates, and marketing messages (where permitted). Analytics & Research: Understand usage patterns, troubleshoot issues, and develop new features. Legal Compliance & Protection: Detect fraud, enforce our Terms of Service, and protect rights or property.
3. How We Share Your Information
3.1 Service Providers We engage third-party vendors to process payments, host data, send emails, and analyze analytics. They may access your information only as needed to perform their services.
3.2 Legal & Safety We may disclose information if required by law, to respond to legal process, or to protect our rights, property, or user safety.
3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction (with notice to you where required).
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and settings. Analyze site traffic and performance. Provide personalized content and ads.
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
5. Third-Party Links & Services
Our Site or Services may contain links to third-party websites, apps, or services with their own privacy practices. We are not responsible for their content or policies. We encourage you to read their privacy notices.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is impenetrable. Your use of the internet is at your own risk.
7. Data Retention
We retain your personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymize your data.
8. International Data Transfers
Your information may be stored or processed in the United States or any other country where our service providers operate. By using our Services, you consent to such transfers, which may be subject to differing data protection laws.
9. Children’s Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us to have it removed.
10. Your Rights & Choices
10.1 Access & Correction You may review, correct, or update your account information by logging into your dashboard or contacting us.
10.2 Deletion & Portability Where required by law, you may request deletion of your personal data or a copy of your data in a portable format.
10.3 Marketing Opt-Out You can opt out of promotional emails by following the unsubscribe link in any email or by emailing us at [email protected]. Transactional messages (e.g., billing notices) cannot be opted out of.
10.4 Cookie Preferences Adjust preferences via our cookie banner or your browser settings.
10.5 California & EU Residents
CCPA: California residents may request disclosure of sales or sharing of personal information, request deletion, and opt out of “sale.” We do not sell personal data as defined under CCPA. GDPR: EU residents have rights to access, rectify, erase, restrict processing, object, and data portability. To exercise these rights, contact us at [email protected].
11. Changes to This Policy
We may update this Privacy Policy at any time. If changes are material, we will notify you via email and post the new “Last updated” date. Continued use after changes constitutes acceptance.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy,
please contact: Email: [email protected]
By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.