Terms of service
Website Hug LLC Terms of Service Last updated: May 22, 2025
These Terms of Service (“Terms”) govern your access to and use of the services provided by Website Hug LLC (“Company,” “we,” “us” or “our”) through our website at https://websitehug.com/ (the “Site”) and any related services (collectively, the “Services”). By subscribing to or using the Services, you (“you,” “your” or “Customer”) agree to be bound by these Terms.
1. Acceptance of Terms
By registering for, accessing, or using the Services, you agree to these Terms and our Privacy Policy (incorporated herein by reference). If you do not agree, you may not use the Services.
2. Eligibility
You must be at least 18 years old, have the legal capacity to enter into binding contracts in the State of New York, and not be barred from receiving Services under applicable law.
3. Description of Services
We offer subscription-based website design and sales funnel design services. Features, deliverables, and timelines will be described in your Order Form or quote.
4. Account Registration
Account Information: You agree to provide accurate, current, and complete information. Credentials: You are responsible for maintaining the security of your account credentials and for all activities under your account.
5. Subscription Fees & Billing
Fees: Subscription fees are set forth on the Site or in your Order Form. All fees are in U.S. dollars. Payment: You authorize us (and our payment processors) to charge your chosen payment method automatically on each billing cycle until cancellation. Auto-Renewal: Subscriptions automatically renew for successive terms equal to the original term unless you cancel before the renewal date. Taxes: You are responsible for all applicable taxes, duties, and similar fees.
6. Refunds & Cancellations
Cancellation: You may cancel at any time via your account dashboard or by contacting support. Cancellation takes effect at the end of your current subscription term. Refunds: Except as required by law or as otherwise provided in a separate Refund Policy, all fees paid are non-refundable. Separate Policy: If you’d prefer a standalone, detailed Refund Policy, let us know and we’ll prepare one for you.
7. Customer Responsibilities
Content & Feedback: You grant us the right to use any content, logos, and feedback you provide. You are solely responsible for ensuring you have rights to any materials you submit. Cooperation: Timely feedback, approvals, and materials from you are required to meet project timelines.
8. Intellectual Property
Our IP: All intellectual property rights in the Services, templates, tools, and methodologies remain with us. Your IP: You retain ownership of any materials you submit. Upon full payment, we grant you a worldwide, non-exclusive license to use deliverables for your business purposes.
9. Confidentiality
Each party will keep the other’s Confidential Information strictly confidential and use it only to perform its obligations under these Terms.
10. Warranties & Disclaimers
No Guarantee: While we strive for high quality, we do not guarantee any specific business results or outcomes. “As-Is” Basis: THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL) ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COMPANY’S AGGREGATE LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
12. Indemnification
You agree to indemnify and hold harmless Company and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your breach of these Terms; (b) your use of the Services; or (c) your negligence or willful misconduct.
13. Termination
By You: You may terminate by canceling your subscription. By Us: We may suspend or terminate your access immediately if you breach these Terms or engage in fraudulent, illegal, or harmful conduct. Effect: Upon termination, your right to access the Services ends, but all accrued payment obligations survive.
14. Modifications to Terms
We may update these Terms from time to time. If changes are material, we’ll provide notice via email or on the Site. Your continued use after changes constitutes acceptance.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New York without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Kings County, New York.
16. Notices
All notices shall be in writing and sent to:
If to You: the email or address on your account. If to Us: [email protected] or Website Hug LLC, Brooklyn, NY.
17. Miscellaneous
Assignment: You may not assign these Terms without our prior written consent; we may assign freely. Severability: If any provision is unenforceable, the remainder remain in full force. No Waiver: Failure to enforce any right is not a waiver.
Questions? Email us at [email protected].